After our home experienced damages due to wind and hail, we were at a loss as to whom to call. We went to the Better Business Bureau website and looked at companies with an A+ rating. We called three companies to look at the damages to our roof, doors, gutters, and for the water damage inside our home. My husband and I felt comfortable after meeting with Lane Yeager of Great Expectations General Contracting and Construction. He explained that he had over 30 years experience in all phases of construction and that he had been a catastrophe adjuster for insurance companies. The other two companies told us that they could replace our roof and refer us to other companies who could do the other work. My husband is on the road much of the time and I was not comfortable with multiple people who I don't know, in and around my home with my children here and my husband away. Lane told us that he would be our point of contact and that he would negotiate the settlement with our insurance company and supervise all phases of the repairs. Great Expectations met with our insurance company, was able to gain for us a very fair settlement, coordinated all of the subcontractors, and had our home show ready before I had to host a wedding reception. I cannot tell you what a relief it was to not have to deal with the home repairs, while also running our children all over town, trying to run our household, and getting ready for the wedding. Great Expectations has since performed work for two of our friends, who were also very satisfied. We will definitely recommend them, in the future.
While living in a condominium several years ago, I met Lane Yeager of Great Expectations and several on his crews. They were replacing siding, balconies, carports, and painting much of our complex. I was impressed with their professionalism and workmanship. When I took over the management of a large multiple tenant commercial building, we had hail damage to our roof. Another roofer had just replaced the roof in the last year but we were unable to get them back out to repair the improper installation. The owner of the building was unwilling to let them look at our roof again, after the hail storm. I told her about Great Expectations and she allowed them to bid on it, along with several big name roofing contractors. After multiple meetings attempting to determine the best type of roof, the best warranty, and the best price for our flat roof; we chose Great Expectations. Initially the insurance adjuster said that the roof could be repaired, rather than being replaced. Lane met with the adjuster and explained why repairs were inadequate and that the roof should be replaced. After the bases for our 34 A/C units were replaced, the units were reset, the roof was modified for proper drainage, and the new foam roof was installed, we have had no leaks and our electric bill has gone down significantly. We also had Great Expectations remodel several offices, in the building. We have been very happy with their work and their service after the sale. We will continue to use them in the future and I will definitely call them the next time there is damage to my home.
Lane with Great Expectations initially came out and met my adjuster for a hail claim several years ago. At the time, Great Expectations replaced my roof, gutters, some siding, and other exterior portions of my home. They did such a good job that three of my neighbors used them, too. This time, I had a pipe burst in my home. There was damage to my wood floors, drywall, cabinets, and insulation. Great Expectations came out again and met my insurance adjuster. They went over all of the damages and Lane pointed out damages that the adjuster overlooked. Now my home is back looking better than it was before the water leak. I will definitely continue to recommend Great Expectations to my family and friends.
We had a fire in our apartment complex. This is in a historical district. They were prompt and professional. They dealt with our insurance company, the fire marshal\'s office, the city inspector, and the people at the historical society. There were some delays attempting to determine what the Fire Marshal wanted in the way of fire sprinklers, but Great Expectations was diligent in pursuing answers and keeping us informed. Fires are never fun but the professionalism at Great Expectations made this as peaceful as possible.
Great Expectations came in and met with my insurance company. They then put on my roof and gutters, replaced siding, and some of the windows. The work looks amazing and all of their people were great to work with. If we have another storm, I will definitely use them again.
Great Expectations replaced our roof and repaired the water damage on the inside of our home. They were professional and performed a great job. We would definitely recommend them to others.